Is your technology spending under control?
Most growing businesses overpay for technology in predictable ways — contracts that auto-renew without competitive review, SaaS subscriptions that accumulate without audits, hardware cycles that are reactive instead of planned. This audit identifies the seven most common cost control gaps and shows you where the overspend is most likely hiding.
0 of 7 questions answered
1. Can you name your total annual technology spend across all vendors — MSP, SaaS tools, hardware, telecom, and software licenses — within 10%?
If the number is not visible, it is not being managed. Most businesses significantly underestimate their total IT spend until they add it up.
2. Has your MSP contract been reviewed and benchmarked against market alternatives in the past 2 years?
MSP pricing drifts upward over time and rates change with the market. A contract that was competitive in 2022 may not be in 2025 — without anyone having changed it.
3. Have you audited your SaaS subscriptions in the past 12 months to identify unused, duplicate, or overlapping tools?
The average growing business has 3–5 tools that duplicate functionality and 20–30% of seats that are no longer actively used. These show up on the credit card statement every month.
4. Is there a documented IT budget approved at the start of each fiscal year, with spending tracked against it?
Reactive IT spending — buying tools and services as problems surface — is consistently more expensive than planned spending. A budget forces prioritization.
5. Are hardware refresh cycles (laptops, servers, network equipment) planned in advance with a known replacement schedule?
Emergency hardware replacements always cost more than planned ones — both in procurement cost and in operational disruption.
6. Does someone review technology invoices line by line before payment, checking for billing errors, unused services, or scope creep?
Technology invoices have a higher error rate than most business owners expect. Billing for decommissioned services, incorrect seat counts, and unused add-ons are routine without active review.
7. When a new tool or service is added, is there a defined process for evaluating alternatives, getting competitive quotes, and establishing a review period?
Most technology overspend starts not with the renewal, but with the original purchase made under time pressure without a proper evaluation.